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Welcome to our Privacy Policy

Your privacy is critically important to us.

Mannix Heating & Cooling is located at:

Mannix Heating & Cooling
26955 Gum Spring Road, Chantilly
20152– VA , United States
(703) 777-9211

It is Mannix Heating & Cooling‘s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to Mannix Heating & Cooling (hereinafter, “us”, “we”, or “Mannix Heating & Cooling“). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Website Visitors

Like most website operators, Mannix Heating & Cooling collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Mannix Heating & Cooling‘s purpose in collecting non-personally identifying information is to better understand how Mannix Heating & Cooling‘s visitors use its website. From time to time, Mannix Heating & Cooling may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Mannix Heating & Cooling also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on http://Mannix Heating & Cooling blog posts. Mannix Heating & Cooling only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

Certain visitors to Mannix Heating & Cooling‘s websites choose to interact with Mannix Heating & Cooling in ways that require Mannix Heating & Cooling to gather personally-identifying information. The amount and type of information that Mannix Heating & Cooling gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at Mannix Heating & Cooling to provide a username and email address.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Advertisements

Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Mannix Heating & Cooling and does not cover the use of cookies by any advertisers.

Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

Mannix Heating & Cooling uses Google AdWords for remarketing

Mannix Heating & Cooling uses the remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Protection of Certain Personally-Identifying Information

Mannix Heating & Cooling discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Mannix Heating & Cooling‘s behalf or to provide services available at Mannix Heating & Cooling‘s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Mannix Heating & Cooling‘s website, you consent to the transfer of such information to them. Mannix Heating & Cooling will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Mannix Heating & Cooling discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Mannix Heating & Cooling believes in good faith that disclosure is reasonably necessary to protect the property or rights of Mannix Heating & Cooling, third parties or the public at large.

If you are a registered user of http://Mannix Heating & Cooling and have supplied your email address, Mannix Heating & Cooling may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Mannix Heating & Cooling and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Mannix Heating & Cooling takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Aggregated Statistics

Mannix Heating & Cooling may collect statistics about the behavior of visitors to its website. Mannix Heating & Cooling may display this information publicly or provide it to others. However, Mannix Heating & Cooling does not disclose your personally-identifying information.

Cookies

To enrich and perfect your online experience, Mannix Heating & Cooling uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Mannix Heating & Cooling uses cookies to help Mannix Heating & Cooling identify and track visitors, their usage of http://Mannix Heating & Cooling, and their website access preferences. Mannix Heating & Cooling visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Mannix Heating & Cooling‘s websites, with the drawback that certain features of Mannix Heating & Cooling‘s websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Mannix Heating & Cooling‘s use of cookies.

E-commerce

Those who engage in transactions with Mannix Heating & Cooling – by purchasing Mannix Heating & Cooling‘s services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Mannix Heating & Cooling collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Mannix Heating & Cooling. Mannix Heating & Cooling does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Privacy Policy Changes

Although most changes are likely to be minor, Mannix Heating & Cooling may change its Privacy Policy from time to time, and in Mannix Heating & Cooling‘s sole discretion. Mannix Heating & Cooling encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Mannix Rewards

Receive a $100 Mannix Heating & Cooling Visa® Prepaid Card

Customer Referral Program

Customer Reviews

Shondra J ones

They were lifesavers!!! My furnace went out and after three days of dealing with the home warranty company and the unscrupulous vendor they sent to my home, I called Mannix. The service technician was friendly, efficient but most of all honest. He found the problem after twenty minutes, saving me thousands in unnecessary replacement costs. It is refreshing to know that honest people still exist.

Lynne Wilson

I contacted Mannix from a referral of a friend who has benefitted from the excellent service this company provides. I found out a couple I know in Vienna had their heat pump stop working a few months ago and needed to be replaced. I called up the Mannix office later in the day on Monday 11/30/20 and provided information needed. I had a proposal in my email the next morning 12-01-20. This will enable me to discuss with my friends how they wish to proceed with fair financing options available too. This is EXCELLENT customer service and I would like Mr. Mannix to know that Sarah is an amazing professional face for his company. I plan to become a customer of theirs by signing up for the annual maintenance plan which is very reasonable priced. Sincerely, Lynne Wilson

Philip Slingerland

Been a happy Mannix customer for a few years now, but recently had them replace our aging HVAC system. The whole process was very painless, from Eric helping us decide which system was right for our home, to the efficient and professional installation by Billy and Matt. I am very pleased with the new system and very impressed with the level of service, communication, and detailed information I received from everyone involved. Highly recommend!

K.E.

Before dealing with Mannix I used two very well-known and “reputable” HVAC companies who did nothing but rip us off over the years. I was frustrated and found Mannix Heating & Cooling about 10 years ago. They installed a new HVAC system in my old home, and installed a water heater and various other items in my new home. They also have been doing yearly maintenance for years. Their employees are the most honest, reliable, and knowledgeable individuals in this industry. We recently had an issue with our HVAC system and they came out within a few hours on an emergency call. The technician was prompt, kind, professional, and very fair. He figured out what was wrong with our system quickly and remedied it immediately. Do not hesitate to call them if you need anything–you won’t regret it!

Wendy Collins

Mannix has always been professional from service calls to repairs and replacements. The technicians are always polite and knowledgeable. They consistently exceed our expectations.

Gary Hendricks

Mannix proved very responsive in fixing my A/C system. The tech, Erick, was very professional by taking the time showing and explaining to me the system problem prior to taking action replacing the coil. Ashleigh, customer service, was excellent in addressing and following through on concerns in order to achieve total customer satisfaction.

M. Reyzer

My 24-year-old heat pump finally decided to stop working. I sent a request for a replacement estimate late one night through the Mannix website and received a phone call early the very next morning to set up an appointment. Eric Holzworth stopped by my house the next day to go over my options. He was wonderful and so easy to work with and answered every question I had. He definitely listened to me and my concerns did not push me into purchasing a high-end system which I didn’t need. The technicians arrived at 8am and were finished with the entire installation by 1pm. They were very courteous and left my house in pristine condition. I HIGHLY recommend Mannix! They always returned my calls and emails right away, and Eric made sure I received all of my equipment on time–even with Carrier factory delays/limited supplies due to COVID. So glad I chose Mannix. I love my brand new Carrier system and my cold house during these hot and humid days.

M.B.

We were in desperate need of a fix on our AC system during the July heatwave. The issue arose on a Saturday. Mannix came to the rescue in short order, fixed it, and at a reasonable price.

Silvio G was the technician, and he was GREAT.

We would definitely use Mannix again!

Patricia Ryan

I have been using Mannix for years. They have replaced my HVAC system and I have them do maintenance twice a year. The past couple of visits have been done by Ramiro. He is professional, polite, knowledgeable, and very helpful in assisting me with tips on the best ways to operate my system. Today, he installed a water safety device and taught me exactly how it works and how to reset it. I’m so impressed with him! I will continue with Mannix for years to come as I find them to be very reputable and reliable. Thank you!

Rachel Craft

I’ve been using Mannix for years and have never been disappointed. They’ve replaced my HVAC, hot water heater and installed a humidifier on my furnace. Whenever I need them, they can get me on the schedule in a timely manner. All the personnel are great and I trust Jerry and his team with their recommendations and the work they do. Would highly recommend.

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